At Ellisha Alexina, we believe creative discovery can lead to endless possibilities.  Our practice is grounded in the history of textile design and equally inspired by its future.  We embrace our craft’s rich legacy while reimagining it for modern life. Ellisha Alexina Textiles is a luxury, to the trade, brand and we are looking for an Account Manager that can help us grow while keeping us organized.

Role title: Account Manager

Location: Boston, MA

Duration: Part Time with the possibility of growing to Full Time

Job Description: This role is for someone who enjoys providing customers with the best possible service and support. The Account Manager will be responsible for seeking out opportunities, booking sales calls, presenting and building strong client relationships within the design industry. We require an excellent communicator who is able to work independently, as well as part of a strong team. Divide time between showroom and in person client visits. Candidate must be highly motivated and willing to work in a fast paced environment.

Duties Include:

-Creating purchase orders and invoices for our customers.

-Serve as the point person our customers to ensure they are receiving the best possible experience.

-Responsible for new client outreach and achieving sales goals.

-Work closely with the Studio Assistant for all sample requests and shipment needs.

-Respond to general email inquiries and update company database accordingly to ensure requests are being met.

-Update CRM software with customer order information.

-Work closely with our external showroom affiliates and answer any questions regarding inventory, production, and capabilities.

- Participate in company meetings and product discussions to provide feedback based on customer needs.

Qualifications:

-Strong attention to detail and highly organized.

-Self-starter with strong motivation.

-Able to work in a fast paced based environment.

-Possess good interpersonal, communication and customer service skills.

-Ability to understand the needs of customers, vendors, and team members.

-Familiar with Monday.com, HubSpot, or a similar CRM system.

-Experience with Shopify and ShipStation is a plus.

To apply, send cover letter and resume to info@ellishaalexina.com with the email subject “Account Manager.”